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Project Cancellation Policy

At Bear Web Design, we believe in transparency and clear expectations. This Project Cancellation Policy outlines how cancellations, postponements, and payments are handled for our web design, development, and eCommerce projects.

Web Design & Development Cancellation Policy

Payments for custom design projects are made to us in increments as a courtesy to the client. Once a payment or deposit is made, it is non-refundable. If a project is cancelled or postponed, all monies paid are retained by Bear Web Design and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.

Daily planner with the entry cancelled for project cancellation policy

eCommerce, Web Design & Web Development

Payments for custom web development including eCommerce projects are made to us in increments as a courtesy to the client. Once a payment or deposit is made, it is non-refundable. If a project is cancelled or postponed, all monies paid are retained by Bear Web Design and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.

Contact Us

If you have any questions or suggestions about our Project Cancellation Policy, feel free to contact us directly. In addition, we’re glad to provide more details, explain specific terms, or discuss how the policy applies to your project. We’re here to help ensure everything is clear and straightforward.