Business & Account Management, Managed Hosting & Support and Standard Web Hosting provides clients with a permanent solution to managing, supporting and housing their website on the Internet. Account management means we get to know your business, your staff and team and we work hand in hand with you to help you manage and keep your website secure and running optimally. We provide you with a full array of webmaster services including full technical support and upgrades to core and extensions with how to and content management support when needed.
Business & Account Management:
- Business and Website Strategic Planning & Management
- 24-7 Website Monitoring and Upgrade Management
- Web Content Management Assistance & Support
- SEO & Internet Marketing Strategies & Planning
- Domain Name and Registrar Management
- CMS Annual Licensing Renewals for Joomla & WordPress (Custom Plugin Fees Apply)
- Secure Server Certificate and Secure Calls throughout the website
- Google My Business Monitoring
- Support & Project Helpdesk with e-mail & phone support
- Primary Support – 7 days a week – 7:00 a.m. – 10:00 p.m.
- Secondary Support – Overnight Technical Support
Managed WordPress/Joomla Hosting & Support:
- 24-7 Website Monitoring & Management
- WordPress/Joomla Version Upgrades, Component, Module, and Plug-in Upgrades as required
- WordPress/Joomla Compatibility with Popular Browser Management (IE, Firefox & Chrome).
- WordPress/Joomla Compatibility with Desktops, Laptops, i-Pads and Mobile Devices.
- Secure WordPress/Joomla Cloud Based Hosting with on dedicated servers with Rochen.
- Secure Server Certificate and Secure Calls throughout the website.
- CMS Annual Licensing Renewals for WordPress & Joomla (Custom Plugin Fees Apply)
- Our servers use suPHP which provides an additional layer of security protection.
- Nightly website backups and weekly off-site backups.
- WordPress/Joomla Content Management Training, Education and Coaching.
** Discounted Significant Version & Extension Upgrades – costs will be pending complexity & time involved in upgrades.
Standard Web Hosting:
- 24-7 Website Monitoring and Upgrade Management
- DNS Management including Domain, E-mail & Hosting Services.
- cPanel Site Configuration and Management Software including AWstats program.
- Google Analytics are also provided to each account (Daily, Weekly, Monthly)
- Domains & Sub Domains can be parked or add-on to hosting site.
- Secure Server Certificate setup and annual upgrading.
- Utilizing Open Source Systems (WordPress/Joomla) with MySQL Databases & PHP.
- E-Mail pop3, smtp, imap4, forwarding and webmail accounts with FTP access.
- Accounts are fully compatible with Google Apps, Outlook, Apple Mail.
- SMTP access is provided on Ports 25 and 1025
- 9-5 (business hours tech support) with additional 24/7 server monitoring
- Nightly website backups and weekly off-site backups.
We also provide these additional fee based services to existing clients upon request:
- Design & Development
- Graphic Design & Logo Development
- Custom Forms Development
- Account & Hosting Management
- Web Content Management & Social Media Management
- Google Adwords, SEO & Internet Marketing
- Google My Business Management
